Shipping costs

Important information due to the COVID-19 situation:
Please ensure that the consignment is accepted. We reserve the right to charge additional costs for a delivery in vain.

 Voucher delivery

We will send you a voucher when you order a licence from us. Once you have paid, we will send the voucher directly to the e-mail address you provided. You will not be charged any shipping costs if your order consists purely of vouchers.

Delivery within Germany

We offer free shipping within Germany (mainland) for orders above €50 gross. Deliveries are made exclusively via UPS.

Please be aware that for deliveries to less populated or accessible domestic areas like islands an extended area surcharge of € 11.90 gross will be charged. The extended area surcharge also applies if the order value exceeds € 50 gross.

Country Shipping costs Maximum weight
Deutschland Germany (mainland) € 6,90 gross to 15 kg
Deutschland Germany (islands) € 18,80 gross to 15 kg


International delivery

We offer free shipping within the following countries for orders above €200.

Country Shipping costs Maximum weight
Netherlands Netherlands € 24,95 to 15 kg
Poland Poland
Austria Austria to 31,5 kg
Belgium Belgium
Switzerland Switzerland
France France
Denmark Denmark
Czech Republic Czech Republic
Lichtenstein Liechtenstein
Luxembourg Luxembourg
Spain (mainland) Spain (mainland)
Italy Italy
Sweden Sweden
Slovenia Slovenia
Finland Finland
Norway Norway
Romania Romania
Greece Greece
Cyprus Cyprus


We do not ship parcels above the specified maximum weight.

In the case of shipment to a non-EU country, there may be additional taxes or costs (e.g. customs duties) related to your order, which are not paid by us or invoiced by us. These costs must be paid by you directly to the relevant customs or tax authorities. Please refer to the relevant authorities for details.