Payment terms

Payment information

We accept the following payment methods:     

• Payment by paypal
  By using PayPal, you can pay easily and conveniently. For doing the payment, you log into your PayPal account and confirm the payment. Your account information or credit card number is lodged in your PayPal account, only. That is why the account data will not be transferred during the payment process.
  You will be forwarded to PayPal for confirming the payment after the order process is completed.
• Payment by SEPA direct debit
  You transfer your bank account information and submit a SEPA mandate to Auerswald. The SEPA mandate allows Auerswald to collect the debt you owe by SEPA direct debit. Please, observe that your place of residence must be in the Federal republic of Germany and that the registered office of your bank must be in a member state of the SEPA.
• Payment by invoice
  Payments by invoice are possible. The prerequisite for this is, however, that the information required to obtain a credit frame was provided to you in advance. An invoice will be issued separately for each delivery under the date of dispatch. This also applies to partial deliveries.     
• Payment by credit card     
  You can pay by the credit cards of MasterCard and Visa at Auerswald GmbH & Co. KG. Of course, we will only book the invoice amount from your account after the ordered items have been sent. The security of your personal data is especially important to us. Therefore, data such as credit card no. And bank account before you leave your PC and transfer it to the Internet. For this purpose, an acknowledged secure connection to the bank computer is used, which protects against unauthorized reading. In the case of a credit card misuse by an unauthorized person, you can lodge a complaint with your credit card institution. In case of abuse, you will receive a refund from your credit card institution.     

 

We offer the following payment methods via the payment service provider Unzer:

• PayPal
• SEPA direct debit
• Credit card

 

In the case of shipment to a non-EU country, there may be additional taxes or costs (e.g. customs duties) related to your order, which are not paid by us or invoiced by us. These costs must be paid by you directly to the relevant customs or tax authorities. Please refer to the relevant authorities for details.